Rotate rugs from end to end once every six months to prevent uneven wear. Avoid placements in direct sunlight to protect the fibers from fading.

The use of a rug pad is recommended, especially when layering with heavy furniture. Avoid direct placement of plants on top of rugs and immediately blot dry water spills to keep moisture off the rug.

For hard – to – remove spills, professional cleaning is advised. Avoid spot cleaning or using any liquid to treat stains which can worsen marks and damage the rug.

To address spills, first press a cloth against the rug’s affected area to soak up the moisture. Use an absorbent cloth for water – based spills, ensuring not to rub the liquid into the rug’s fibers, as this could embed the stain more deeply. For oil – based spills, press, dilute with water, and press again. Should stains persist, apply a diluted detergent solution and press with an absorbent cloth.

Continue diluting the area with clean water and pressing until the stain is gone. Immediate pressing of wet stains is crucial to prevent moisture damage, particularly for jute rugs, where rubbing and water usage should be avoided. For stubborn stains, seek advice from professional cleaners.

To ensure longevity, we recommend regular vacuuming. Suction vacuums work best as not to disturb the fibers like beater vacuums do, which can create friction and tearing. Clean the rug by vacuuming side to side and flip to vacuum as often as you can.

This routine helps prevent dust and dirt from embedding in the fibers, preserving the quality of the wool. Pet owners might find the need to vacuum more often due to shedding. Should you encounter loose strands, refrain from pulling them; instead, trim them manually to match the rest of the rug’s surface height.